Phone handling is detected by tiny sensors in your phone that detect movement of your phone. On rare occasions, driving over a pothole can jerk your phone just enough to trigger an infraction. If you're seeing this happen, make sure you're using the latest version of the appv1.5.80(1). Here's how to check which version you're running:
- In the lower right, tap on Settings
- Scroll down and tap on About
If you're using the latest version and you're consistently receiving false phone handling infractions, let us know by emailing email@example.com as there may be a bug or we need to fine tune our phone handling detection algorithm.
In your email please provide the date and approximate time of your drive(s) when you received a false infraction.